Advice Service

Our Advice Service is an open access service offering individuals basic information on a variety of matters including :-

  • Benefit checks claims and appeals
  • Housing
  • Mental health and well being
  • Caring for someone
  • Employment matters
  • Seeking employment
  • Legal Issues

Our support is delivered by trained volunteers and professional partner agencies including solicitors and finance / debt advisors.

Please note that we are unable to offer any form of immigration advice. For information on staying in the UK after Brexit visit the Citizens Advice  website.

Our Advice Service is currently operating a telephone advice system due to Covid-19 restrictions. Call 0121 354 40 80 for support.

Contact us: 0121 354 40 80 or email

Time: Every Friday from 10 am – 1pm.