Advice Service in Sutton Coldfield

The Our Place Advice Service, funded by Sutton Coldfield Charitable Trust and Sutton Coldfield NNS is an open access service offering free advice and guidance on a wide range of matters including:

  • Benefit checks, claims and appeals
  • Housing issues
  • Employment/Unemployment matters

Our support is delivered by trained volunteers and professional partner agencies including solicitors and finance / debt advisors.

Achieving a successful outcome

At Advice Service our primary aim is achieving a successful outcome for the client from the advice delivered. We seek to empower the client with support to allow them to become more resilient in the future.

To achieve these goals we ensure:

  • We keep accurate records of the advice provided.
  • Keep our information resources and reference materials up-to-date and relevant
  • Advisors are given access to high quality training on key rights-based subjects.
  • We monitor outcomes to ensure the integrity of the advice delivered.
  • We work with other specialised agencies to enhance the scope of the advice we deliver.

Contact us for support throughout the week

You are welcome to contact us for support throughout the week and one of our team will contact you to arrange a remote or face to face appointment to suit your needs and availability.

Get in touch using the contact form on this page or call us on 0121 354 40 80

Please note that we are unable to offer any form of immigration advice.

For information on staying in the UK after Brexit visit the Citizens Advice website.

Contact us

Telephone: 0121 354 40 80 or

Email: adviceservice@ourplacesupport.org

Alternatively you can fill out the form below and one of the team will be in touch.

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    Your Name*

    Your Phone Number*

    Your Email

    Your Postcode*

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